Millions of users trust us to keep their data safe, secure, and private. We take that responsibility seriously.
All the databases and servers are hosted by Amazon Web Services(AWS) in the US. We make extensive use of their built-in firewalls to protect your data against unauthorized remote access and to support continuous monitoring for potential vulnerabilities. User data, including task details, account information and payment details, are all stored and encrypted at rest. For more information on AWS security practices, please visit https://aws.amazon.com/security/.
We will never share your data with third parties without your prior permission. Although we own the databases and all rights to the application, you retain all rights to your data.
All user data is automatically backed up on AWS servers with the capability of providing point-in-time recovery. Meanwhile, TickTick provides automatic backups on a daily basis. You can also create a backup manually on the Web at any time.
When a data breach that’s very likely to result in a risk for the rights of our users happened, we would notify you via official notifications or emails within 72 hours of first having become aware of the breach. We will do maximum possible efforts to maintain individuals’ privacy and to keep your data secure.